How Can We Help You?

Setup usually fits between two meetings. Just add the one-line code we send you between the <head> tags of your website. MHS Links AI scans your site in about 3 minutes and is then ready to welcome your customers.

No. Website setup takes a single line of code, and our team guides you step by step as you connect WhatsApp, Instagram and your calendar.

MHS Links AI adapts to any business that takes customer communication seriously, especially clinics and healthcare providers, e-commerce stores, construction and real estate firms, educational institutions, digital agencies and B2B sales teams. Explore solutions by industry.

Once you sign up, our team will get in touch. Together we gather your services, prices and frequently asked questions; then we set up your assistant in your brand’s voice and connect your channels. The first 3 days of the Plus plan are free. Start your trial.

Your services, prices, and frequently asked questions are the foundation. Sample conversations that reflect your brand’s style, if you have any, and the topics you’d like the assistant to hand over to your team are also helpful. You’ll need access to the accounts of the channels you connect, for example a Meta business account (Business Manager) for WhatsApp.

During setup, your services, prices, and frequently asked questions are added to the assistant’s knowledge source, and your website is scanned in about 3 minutes. You can add promotion or pricing details that aren’t on your site separately, and have the content scanned again whenever you update your site. The assistant bases its answers only on this information.

Yes. Formal, friendly, or a balance of the two: the assistant’s tone is tuned to your brand’s voice. During setup, we review sample conversations that reflect your brand’s style, if you have any, and test the replies with real scenarios before going live.

Yes. Before going live, the replies are tested with real customer scenarios together with your team. The assistant starts welcoming your customers once you approve its tone and content, and after launch you can still have your site scanned again and add new information.

Yes. MHS Links AI is a Meta Tech Provider, so your WhatsApp, Instagram and Facebook accounts connect through Meta’s official infrastructure. Messages from every channel arrive in one place, and your customers get the same care whichever channel they write from. The channels included depend on your plan.

Version 1.0 launched the live AI assistant for your website, WhatsApp, Instagram, and Facebook. Calendar, meeting, CRM, e-commerce, advertising, and AI model integrations arrive with version 2.0, and payment infrastructure and the voice assistant with version 3.0. You’ll find the details and dates on the Release Notes page.

The assistant connects to your Google Calendar or Calendly account, checks available times, confirms a time with the customer, and adds the appointment directly to your calendar. For appointments that need a video call, Google Meet and Zoom links can also be used. Your team no longer has to trade messages to confirm times.

Yes. With the Meta Ads and Google Ads integrations, leads from your ad forms reach the assistant and your CRM within seconds, so first contact happens before the lead goes cold. For people who miss their appointment, retargeting campaigns can be triggered on Meta.

We decide together during setup which services take place by video. For those appointments, the assistant creates a Google Meet link through Google Calendar or a meeting in your connected Zoom account, and shares the link through the channel the customer is using. The Google Meet integration is included in the Pro plan, while Zoom is planned as part of setup.

CRM Core, MHS Links AI’s own CRM, comes ready in the Plus and Pro plans and holds your conversations, intent scores, and summaries. If you use Salesforce, HubSpot, Pipedrive, or Zoho CRM, qualified leads can also be passed to that system along with their conversation summaries. For other systems, we can look at the Developer API options together.

We offer more than 50 integration options. Tell us which tool you use and we’ll assess the fit together. For custom development needs, see our Developer API page.

Yes. You can try the Plus plan free for 3 days. During the trial, you set up your assistant with your business information and use the integrations included in Plus, then decide afterwards. Start your trial.

No. No payment details are required on the sign-up form. Once you apply, our team will contact you about setup; you use the Plus plan free for 3 days and decide whether to continue after you’ve seen the results.

If you want to start with a single channel, through your website and WhatsApp, choose Starter (up to 3,000 messages a month). If you actively manage an ad budget and want to score leads by intent and automate CRM logging and deposit collection, choose Plus (up to 10,000 messages a month). Pro (up to 50,000 messages a month) is the right fit for high-volume businesses that need the voice confirmation assistant, live call handover to an agent, priority server speed, and open API access. If you’re not sure, write to us and we’ll decide together.

Website and WhatsApp are included in every plan. Facebook and Instagram, along with the Meta Ads, Google Ads, Google Calendar, and Calendly integrations, are part of the Plus and Pro plans, while Shopify and Google Meet are in the Pro plan. See the comparison table for full details.

You can pay for your plan monthly or yearly. With monthly billing, you’re billed every month; with yearly billing, you pay for 12 months of use in one go, at 30% less than the monthly price. We also prepare custom quotes for multiple branches or enterprise needs.

With yearly billing, you pay 30% less than the monthly price on every plan. Switch to the Yearly tab on the Pricing page to see each plan’s discounted monthly equivalent and the yearly total. The yearly amount is paid once for 12 months of use.

Yes. You can upgrade your plan as your business grows, and when your needs change, you can talk to our team about adjusting it.

Your assistant behaves like an employee who knows what they don’t know. The “Hallucination Shield” is designed to keep every answer grounded only in the information you upload. If the answer isn’t in your knowledge base, the assistant politely says so instead of making something up and passes the conversation to a live agent.

MHS Links AI analyzes the customer’s intent in real time. When a customer asks to speak with an agent, or the assistant recognizes that the conversation has reached a critical closing stage, it hands the conversation to your sales team via WhatsApp or your CRM, along with the full history and a summary. Your customer never has to explain the same thing twice.

Your assistant. MHS Links AI works 24/7 and answers every message within 30 seconds, whether it’s the middle of the night, a weekend, or a holiday. Conversations your team needs to take over are waiting for you at the start of the workday, with their full history and a summary.

Every conversation is scored hot, warm, or cold based on the customer’s intent, and summarized. When a lead who’s close to buying comes in, your team is notified, so you can focus on your most valuable customers first. Live intent scoring is included in the Plus and Pro plans.

The assistant processes WhatsApp voice messages instantly and replies once it has picked up the request and its urgency. It interprets photos and screenshots to understand what the customer is asking about and, when needed, classifies the case and routes it to the right specialist. Image analysis is for preliminary assessment only; decisions that require expertise always rest with your team.

No. MHS Links AI communicates fluently in more than 95 languages. If your customer writes in Spanish, they get a reply in Spanish, while the conversation is saved to your CRM in your language for your team to review. Your international customers are welcomed in their own language.

A missed appointment doesn’t have to mean a lost customer. The system sends automatic reminder messages on days 1, 3 and 7, and at the same time it can trigger win-back campaigns in Meta ads aimed specifically at those customers.

No. Accounts such as Meta, Google, Zoom, or Calendly are connected on each platform’s own secure authorization screen, so you never share your password with anyone. You can revoke the access you’ve granted at any time from that account’s settings.

Our Privacy Policy, prepared under Türkiye’s KVKK and the GDPR, explains in detail how personal data is processed. For conversations with your business’s customers, your business decides the purposes and how long the data is kept; MHS Links processes that data on your behalf under the service contract and data processing agreement between us. If you have any questions, write to us at [email protected].